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Strategic Benchmarking How to Rate Your Company's Performance Against The World's Best
What can mail orfer giant L.L. Bean teach Xerox to help them compete more succesfully against Japanese copier manufacturers? How can Bath Iron Works learn the secrets of preventive maitenance by studying procedurs at Walt disney World? By benchmarking - studying the successes of those companies and adapting them to their own business applications. Now, a pioneer of the movement shows business professionals how companies can benchmark their way to improved business and increased competitiveness.rn rnStrategic Benchmarking goes beyond the simple how to of the process to show managers exactlu how benchmarking fits into long term strategic planning. Written by a quality executive with Xerox who was also one of the process's pioners"
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